Assister Resources
What is MN-EES?
The enhanced MNsure Eligibility and Enrollment System designed to offer MNsure-certified partners and staff a more dependable, efficient, and user-friendly experience. Certified assisters will have access to a comprehensive portal to support consumers with account creation, application submissions and more. The new system aims to improve reliability and efficiency for all users involved in the health insurance process.
Upcoming Meetings and Webinars
These sessions will focus on preparing you to help Minnesotans navigate the new terrain of MN-EES!
MN-EES “Office Hours” for Brokers and Support Staff
| MN-EES Office Hours | Date and Time | Meeting Access |
|---|---|---|
| Broker Managers and Support Staff | Tuesday, October 6, 2:00 p.m. - 3:00 p.m. | Click this link to: Access this meeting Meeting number: 2488 806 3785 |
| Brokers | Wednesday, October 14, 2:00 p.m. - 3:00 p.m. | Click this link to: Access this meeting Meeting number: 2497 360 6193 |
MN-EES "Office Hours" for Navigators and CACs
| MN-EES Office Hours | Date and Time | Meeting Access |
|---|---|---|
| Entity Managers at Navigator and CAC Agencies | Tuesday, October 13, 1:30 p.m. - 2:30 p.m. | Click this link to: Access this meeting Meeting number: 2488 066 4716 |
| Navigators and CACs | Monday, October 19, 2:00 p.m. - 3:00 p.m. | Click this link to: Access this meeting Meeting number: 2487 170 4739 |
MN-EES Training
Informative webinar training courses designed to help prepare assisters and staff for the transition to MN-EES. Each webinar will focus on a specific aspect of MNsure's new system.
Training for All Assisters
Broker Training Sessions
Navigator and CAC Training Sessions
MN-EES Instructional Videos
Videos have been created specifically for assisters to help them navigate MN-EES. These instructional resources offer detailed, step-by-step guidance on effectively using the system's features.
- NEW! Viewing a Consumer's Account for MNsure Assisters
- How to View and Download Your Book of Business
- How to Create an Account for a New Consumer
- How to Start an Application
- How to View Consumer Notices
- Agency Managers - How to Manage Your Agency
- Brokers - How to Manage Customers
- Navigators and CACs - How to Manage Customers
MN-EES Policies and Procedures
Policies and guidelines relating to the new processes implemented within MN-EES.
Please check back.
Required Training
To recertify for the upcoming 2027 Open Enrollment period: 2026-27 Data Security, Accessibility, Compliance and Ethics and Role-Based: Introduction to MN-EES must be completed by October 15, 2026.
Access the MNsure Learning Center